Getting started & accounts
Set up your account, choose a role, and get comfortable with Biome.
Launch your first creator campaign with no subscription fee. Qualify creators, send offers, verify proof, and pay only when approved work is completed.
Start my campaign →Biome Help Center
Practical answers for brands, creators, and admins—from the first brief to the final payout.
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Start with the part of Biome you are working on. Each topic brings the most useful answers together.
Set up your account, choose a role, and get comfortable with Biome.
Plan briefs, choose a bid model, and keep campaign budgets on track.
Find eligible creators, compare fit, and send clear campaign offers.
Review agreements, deliver work, and manage revision requests.
Submit posting proof, review results, and understand approval decisions.
Understand commission, payment timing, and creator payout status.
Keep campaign conversations clear and resolve issues quickly.
Learn qualification rules, platform safeguards, and reporting options.
Step-by-step
The quickest paths through the workflows people ask about most.
Turn an objective into a clear brief, budget, and creator-ready campaign.
Add a social profile and understand the eligibility review process.
Review price, audience fit, quality signals, and offer terms together.
Deliver content, respond to feedback, and provide posting evidence.
See how approved work moves from client payment to creator payout.
The workflow
See how the core campaign journey fits together before diving into the details.
Define the goal and deliverables
Choose terms that fit the work
Match with qualified talent
Agree on scope and timing
Approve completed content
Pay for approved work
Troubleshooting
Go straight to the most common blockers and the next action to take.
Reset credentials, restore access, or check verification status.
Find a solutionUnderstand feedback and submit a clean revision.
Find a solutionCheck approval, processing, and payout timelines.
Find a solutionReach support for disputes, safety, or account concerns.
Find a solutionFAQ
Short answers to the questions that come up across the marketplace.
Verified brand accounts and authorized workspace members can create campaigns. Admin review may be required before a campaign is published.
Eligibility uses account verification, audience and content signals, campaign requirements, and platform trust checks.
Payout processing starts after the required work and proof are approved and the client payment is available.
The creator receives review notes and can submit a revision when the campaign terms allow it.
Biome reviews the agreement, campaign messages, submitted work, proof, and payment history before deciding next steps.
Biome is designed around campaign activity and approved work. Visit the fees page for the current fee structure.
Tell our support team what you are trying to do and where you got stuck. Context helps us get you moving faster.